Welcome to

Kate Listens Counselling

A confidential space to explore the thoughts, feelings and challenges in your life

katelistens21@gmail.com, 07368 628127

Counselling and therapy for individuals in a safe, comfortable and private setting

Welcome, and thank you for visiting Kate Listens Counselling.

My name is Kate Arnold. I use Humanistic/Person Centred principles as the core of my work. However, I offer an integrative approach, adapting and treating each person as being unique with separate needs and

requirements. I am an individual member and work within the British association of Counselling and Psychotherapy (BACP) Ethical Framework. I am also a registered member

of the National Counselling Society (NCS). I am a registered member with the Information Commissioner’s Office (ICO).

What is the BACP?

What is the NCS?

What is the ICO?

Text above is linked - all links are underlined and/or in red

I have a BA Hons (degree) in

Humanistic Counselling and an advanced Diploma in Psychotherapeutic

Counselling. I have over 6 years of counselling experience, face to face, as

well as by telephone and video conference (Zoom).

What is Humanistic Counselling?

Making the decision to see a counsellor is a big step to take - but it can be a positive one. Please read on to find out more about how I could help you.

Counselling Services Offered

I mainly offer counselling services for adults and young people aged 16+

Type of issues that I would typically cover include anxiety, depression, stress, family relationships, low mood/self-esteem, loneliness & confidence, OCD, anger, bullying, self- image/worth, IBS/pain management, identity/sexuality, self-harm, bereavement and loss.

Counselling Information

COVID-19 Precautions

Face covering is optional for clients and therapists; social distancing is observed throughout the building.

Hand sanitiser is available in the entrance and every consulting room.

If you are early to your appointment please wait in the waiting room. Tap water is only available if you bring your own cup or container. Please bring your own tissues.

Whilst there is no longer a legal obligation to self-isolate, NHS advice remains that if you test positive with COVID, you should stay at home and avoid contact with other people therefore please do not attend your appointment.

Please keep up to date with latest Government advice.

Where to find me

Face to face sessions are offered at West Street Centre, 126 West Street, Fareham, Hampshire. PO16 0EP. Fareham can be found between Southampton and Portsmouth (Facilities available include hand sanitiser, waiting room and toilets).

Counselling Hours and Fees

I offer therapy sessions currently on Tuesday 11am-7pm, Wednesday 10am-5pm and Thursday 11am-7pm (face to face). Telephone and online Zoom counselling also available on request. My session fees are £50 for 50 minutes. Telephone introduction sessions are available.

GDPR and Data Storage

Personal data collected via any form of contact via email or telephone will be kept securely. Your contact details and brief sessions notes will be stored on an external hard drive, and I will delete the information from my computer. The brief session notes will be anonymised using your initials only and password protected.

After Counselling has finished I will retain brief session notes for up to 10 years in a locked cabinet.

I may share some or all of your personal information, if I am under a duty to disclose or

in order to comply with any legal obligations, for example if I am subpoenaed to court or as a legal requirement such as safeguarding children or vulnerable adults, terrorism or money laundering.

You are entitled to view, amend, or delete the personal information that I hold about you. All requests have a month to be carried out.

I have a legal obligation to report a data breach to you and the information’s Commissioners Office (ICO) within 72 hours.

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help. You can also call me on 07368 628127 if you would prefer to leave a message or speak to me first.

In addition to providing face-to-face therapy, I also offer telephone counselling and online sessions for clients in the Fareham area and beyond via Zoom. Contact me to find out more about how online therapy works.

©2021 Kate Arnold

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Kate Listens

If things get tough call

07368 628127

or email katelistens21@gmail.com